BICSc Cleaning Supervisor's Certificate

The BICSc Cleaning Supervisor's Certificate is an all round course for anyone who is currently or planning on becoming a Supervisor.

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BICSc Cleaning Supervisor's Certificate

The new BICSc Cleaning Supervisor’s Certificate is intended to be the ‘go to’ qualification for the industry. It aims to provide a robust and well-rounded knowledge for any supervisor of cleaning operatives.

Who would benefit from this qualification?

Individuals in the industry with operative experience who have moved (or are about to move) into a supervisory position and have decided (or their employer has) that the individual would benefit from gaining a recognised qualification
Individuals entering the industry (or wishing to), with or without work experience, that have started a supervisory role or want one in the future and gaining this qualification will help them to acquire a job

Candidates can register at any point and work at their own pace throughout the course, the maximum time allowed for completion is 12 months.

Course content

The course will consist of 10 modules, each module may contain a mix of presentations, videos, learning aids, assessments, and assignments as applicable to the module topic.

The role of a supervisor
Health and safety in the cleaning industry
Practical skills*
The principles of cleaning science
Control of cross-contamination
Human resources and customer service
The importance of and how to effectively train within the cleaning industry*
Cleaning standards and inspections
Effective deployment of cleaning operatives
Practical assignment**

Successful completion of a module will allow the candidate to progress onto the next module. If a candidate is not successful in a module a second attempt can be made.

All training will be delivered via an e-learning environment. It has been structured to achieve modules steadily at the candidate’s own pace up to a maximum of a 12 month period. Tutor support will be available throughout the course.

*Modules 3 and 7 require live assessments.

**Module 10 will require personal assignment completion and submission.

Course curriculum

1. 1.1 – About The Cleaning Supervisor's Certificate
2. 1.2 – Quiz explanation
1. 2.1 – Introduction
2. 2.2 – The Role Explained 1
3. 2.3 – The Role Explained 2
4. 2.4 – Leadership 1
5. 2.5 – Leadership 2
6. 2.6 – Problem Solving 1
7. 2.7 – Problem Solving 2
8. 2.8 – Critical Thinking 1
9. 2.9 – Critical Thinking 2
10. 2.10 – Managing Effectively 1
11. 2.11 – Managing Effectively 2
12. 2.12 – Role of a supervisor quiz
13. 2.13 – Reference document
1. 3.1 – Introduction
2. 3.2 – Course aims
3. 3.3 – Risk assessment
4. 3.4 – Risk assessment quiz
5. 3.5 – Control of Substances Hazardous to Health (COSHH)
6. 3.6 – COSHH quiz
7. 3.7 – Method statements
8. 3.8 – Method statements quiz
9. 3.9 – Summary
10. 3.10 – Health and safety quiz
11. 3.11 – Resources
1. 4.1 – Skills introduction
1. 5.1 – Aims and topics
2. 5.2 – Storage of equipment
3. 5.3 – Storage of equipment quiz
4. 5.4 – Health and safety compliance and considerations
5. 5.5 – Health and safety quiz
6. 5.6 – Electrical equipment safety checks
7. 5.7 – Manual equipment safety checks
8. 5.8 – Equipment safety checks quiz
9. 5.9 – Chemical competency
10. 5.10 – Chemical competency quiz
11. 5.11 – Next steps
12. 5.12 – Assessment demonstration
13. 5.13 – Test your knowledge quiz
14. 5.14 – Resources and information
1. 6.1 – Scope
2. 6.2 – Health and safety compliance
3. 6.3 – Health and safety considerations
4. 6.4 – Recommended equipment
5. 6.5 – Method
6. 6.6 – Safe storage of equipment
7. 6.7 – Next steps
8. 6.8 – Assessment demonstration
9. 6.9 – Skill BU2 quiz
10. 6.10 – Resource and information
1. 7.1 – Scope
2. 7.2 – Health and safety compliance
3. 7.3 – Health and safety considerations
4. 7.4 – Recommended equipment
5. 7.5 – Method
6. 7.6 – Safe storage of equipment
7. 7.7 – Next steps
8. 7.8 – Assessment demonstration
9. 7.9 – Skill BU3 quiz
10. 7.10 – Resource and information
1. 8.1 – Scope
2. 8.2 – Health and safety compliance
3. 8.3 – Health and safety considerations
4. 8.4 – Recommend equipment
5. 8.5 – Method
6. 8.6 – Safe storage of equipment
7. 8.7 – Next steps
8. 8.8 – Assessment demonstration
9. 8.9 – Skill BU5 quiz
10. 8.10 – Resource and information
1. 9.1 – Scope
2. 9.2 – Health and safety compliance
3. 9.3 – Health and safety considerations
4. 9.4 – Recommended equipment
5. 9.5 – Method
6. 9.6 – Safe storage of equipment
7. 9.7 – Next steps
8. 9.8 – Assessment demonstration
9. 9.9 – Skill BU6 quiz
10. 9.10 – Resource and information
1. 10.1 – Scope
2. 10.2 – Health and safety compliance
3. 10.3 – Health and safety considerations
4. 10.4 – Recommended equipment
5. 10.5 – Method
6. 10.6 – Safe storage of equipment
7. 10.7 – Next steps
8. 10.8 – Assessment demonstration
9. 10.9 – Skill BU10 quiz
10. 10.10 – Resource and information
1. 11.1 – Scope
2. 11.2 – Health and safety compliance
3. 11.3 – Health and safety considerations
4. 11.4 – Recommended equipment
5. 11.5 – Method
6. 11.6 – Safe storage of equipment
7. 11.7 – Next steps
8. 11.8 – Assessment demonstration
9. 11.9 – Skill BU12 quiz
10. 11.10 – Resource and information
1. 12.1 – Scope
2. 12.2 – Health and safety compliance
3. 12.3 – Health and safety considerations
4. 12.4 – Recommended equipment
5. 12.5 – Method
6. 12.6 – Safe storage of equipment
7. 12.7 – Next steps
8. 12.8 – Assessment demonstration
9. 12.9 – Skill AU5 quiz
10. 12.10 – Resource and information
1. 13.1 – Introduction
2. 13.2 – Topics
3. 13.3 – What is cleaning?
4. 13.4 – Why do we clean?
5. 13.5 – Key concerns
6. 13.6 – Soil types
7. 13.7 – Types of water
8. 13.8 – pH values: Part 1
9. 13.9 – pH value: Part 2
10. 13.10 – pH values: Part 3
11. 13.11 – pH value: Part 4
12. 13.12 – pH value: Part 5
13. 13.13 – pH values: Part 6
14. 13.14 – Products and how they work
15. 13.15 – Mechanical action
16. 13.16 – Training
17. 13.17 – Summary
18. 13.18 – Quiz
1. 14.1 – Introduction
2. 14.2 – Topics
3. 14.3 – What is cross-contamination?
4. 14.4 – Hand hygiene: Part 1
5. 14.5 – Hand hygiene: Part 2
6. 14.6 – Cleaning procedures
7. 14.7 – Colour-coding
8. 14.8 – The benefits of microfibre
9. 14.9 – Personal Protective Equipment (PPE)
10. 14.10 – Other considerations
11. 14.11 – Outbreak decontamination cleaning procedure
12. 14.12 – Summary
13. 14.13 – Quiz
14. 14.14 – Resources
1. 15.1 – Introduction
2. 15.2 – HR policies
3. 15.3 – Recruitment, training and development
4. 15.4 – Managing absenteeism, poor performance and conflict
5. 15.5 – Managing competence and capability within your team
6. 15.6 – The importance of customer service
7. 15.7 – Knowledge and respect
8. 15.8 – Communicate, listen and be responsive
9. 15.9 – HR & Customer Service quiz
1. 16.1 – Introduction
2. 16.2 – Aims
3. 16.3 – Practical exercise introduction
4. 16.4 – Practical exercise
5. 16.5 – The benefits of training
6. 16.6 – The training cycle
7. 16.7 – Learning retention
8. 16.8 – Training styles
9. 16.9 – The trainee
10. 16.10 – The trainer
11. 16.11 – Trainer behaviour
12. 16.12 – Overcoming objections
13. 16.13 – Effective questions and answers
14. 16.14 – Practical exercise review
15. 16.15 – The environment
16. 16.16 – The equipment
17. 16.17 – Training aids and support material
18. 16.18 – Training delivery
19. 16.19 – Assessing feedback
20. 16.20 – Course summary
21. 16.21 – Next steps
22. 16.22 – Quiz
23. 16.23 – Book your assessment
1. 17.1 – Introduction
2. 17.2 – Topics
3. 17.3 – What is a cleaning inspection?
4. 17.4 – Inspection exercises results sheet
5. 17.5 – Inspection exercise 1
6. 17.6 – Perception
7. 17.7 – Soil and dirt
8. 17.8 – Cleaning fault type definitions
9. 17.9 – Identify the fault type answer sheet
10. 17.10 – Identify the fault type quiz
11. 17.11 – Cleaning fault types quiz answers
12. 17.12 – Inspection exercise 2
13. 17.13 – How do we inspect?
14. 17.14 – Element definitions
15. 17.15 – Inspection exercise 3
16. 17.16 – Record your findings
17. 17.17 – Daily checking
18. 17.18 - Summary
19. 17.19 – Quiz
20. 17.20 – Resources
1. 18.1 – Introduction
2. 18.2 – Topics
3. 18.3 – Practical exercise 1: Part 1
4. 18.4 – Practical exercise 1: Part 2
5. 18.5 – Clarification of measurements: Part 1
6. 18.6 – ABC Technologies Room Breakdown
7. 18.7 – Site plan practical exercise 1
8. 18.8 – Clarification of measurements: Part 2
9. 18.9 – Site plan exercise 1: Comparison
10. 18.10 – Site plan practical exercise 2
11. 18.11 – Site plan exercise 2: Comparison
12. 18.12 – Specification documents
13. 18.13 – Specifications
14. 18.14 – Specifications practical exercise
15. 18.15 – Specification exercise review
16. 18.16 – Which specification?
17. 18.17 – Productivity
18. 18.18 – Productivity table
19. 18.19 – Productivity practical exercise
20. 18.20 – Productivity practical exercise: Actual rates
21. 18.21 – Additional considerations
22. 18.22 – The building size
23. 18.23 – The density
24. 18.24 – Building attributes
25. 18.25 – The process – 3 mins
26. 18.26 – The people
27. 18.27 – The tools
28. 18.28 – Supervision
29. 18.29 – Things to think about practical
30. 18.30 – Compound Room Rate Calculator
31. 18.31 – Summary
32. 18.32 – Quiz
33. 18.33 – Resources
1. 19.1 – Introduction
2. 19.2 – Assignment criteria and submission

About this course

£1,200.00
230 lessons
4 hours of video content

Frequently Asked Questions

1. Can a candidate take a single module?

No this is a complete course, certain of the modules are available in a stand-alone format, enrolment on the course means completion of all modules.
2. If a candidate has completed a standalone Cleanlogic® course previously, do they have to undertake it again?

Yes, as enhanced knowledge and assignments will be built into these modules that are not present in the standalone course/workshop, it may mean it is easier/quicker to proceed through the module.
3. Do modules have to be taken in order?

Yes, there is an operational logic to the order that builds knowledge.
4. Is Approved Prior Learning considered?

The only module that considers prior learning is the Practical Skills module as these will have been previously assessed by BICSc. Any other module will have had no prior assessment, just attendance on a course, there is a requirement of assessment for each module.
5. Can assessments for the skills and Accredited Trainer be done remotely?

Yes, but it would be our preference for these to be done face to face to allow the candidate more tutor time and practical advice.
6. What is the price per module?

The modules are not available individually it is a complete course price only.

What our students have to say

SIMPLY OUTSTANDING!

Esuma Mathias

This is the most educative course in the industry right now. I must say that I enjoyed every slide, video demonstration and assessments. A big thank you to a...

This is the most educative course in the industry right now. I must say that I enjoyed every slide, video demonstration and assessments. A big thank you to all the BICSc family for setting up such a palatiform. I started and completed the course in 3 months cuz it was so addictive. I put in the work and today I can smile... Please if you are still contemplating whether or not you should take the course, please I am here to encourage you to go for it! Good luck and congrats in advance!!!!

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Exceptional training course.

Simon Rooney

This is a high-class course that I found really informative and useful. It is full of practical training that teaches a wide range of cleaning skills, health...

This is a high-class course that I found really informative and useful. It is full of practical training that teaches a wide range of cleaning skills, health and safety competence, managing staff and how to calculate work rates and work loads for tendering among a number of other proficiencies required for the role of Cleaning Supervisor. It has a broad range of theoretical and vocational lessons that were diverse, comprehensive and engaging. Overall I would highly recommend this course for anyone interested in becoming a Cleaning Supervisor or anyone who already holds this position but is looking to enhance their cleaning and supervisory knowledge.

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Excellent time with marvellous people

Artur Rynkiewicz

BICSc Cleaning Supervisor's training wasn't easy and took 6 months to complete but it was worth it. All the knowledge I have received and all support I was g...

BICSc Cleaning Supervisor's training wasn't easy and took 6 months to complete but it was worth it. All the knowledge I have received and all support I was given is priceless. As a CBRE Facilities Supervisor working on Airbus Filton contract I need stand up every day on highest possible level to deliver the best service. BICSc training refreshed my memory and lifted up my skills and CV at the same time. Thank you all for your support. I really appreciate it.

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Excellent course!

Edina Potor

It's a great course for everyone who is or would like to be a Cleaning Supervisor. Very informative and eye-opening. You definitely learn all the skills that...

It's a great course for everyone who is or would like to be a Cleaning Supervisor. Very informative and eye-opening. You definitely learn all the skills that you need for running a Cleaning team or your own cleaning business. Highly recommended.

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The Role of a Supervisor

Sunny Chukwu

This has provided me with a greater understanding about the role of a Supervisor.

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Easy to understand straight forward course

Susan Burnham

Enjoyed the course, easy enough to understand, straight forward and multi option tests.

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