BICSc Cleaning Supervisor's Certificate

The BICSc Cleaning Supervisors Certificate is an all round course for anyone who is currently or planning on becoming a Supervisor.

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BICSc Cleaning Supervisor's Certificate

The new BICSc Cleaning Supervisor’s Certificate is intended to be the ‘go to’ qualification for the industry. It aims to provide a robust and well-rounded knowledge for any supervisor of cleaning operatives.

Who would benefit from this qualification?

Individuals in the industry with operative experience who have moved (or are about to move) into a supervisory position and have decided (or their employer has) that the individual would benefit from gaining a recognised qualification
Individuals entering the industry (or wishing to), with or without work experience, that have started a supervisory role or want one in the future and gaining this qualification will help them to acquire a job

Candidates can register at any point and work at their own pace throughout the course, the maximum time allowed for completion is 12 months.

Course content

The course will consist of 10 modules, each module may contain a mix of presentations, videos, learning aids, assessments, and assignments as applicable to the module topic.

The role of a supervisor
Health and safety in the cleaning industry
Practical skills*
The principles of cleaning science
Control of cross contamination
Human resources and customer service
The importance of and how to effectively train within the cleaning industry*
Cleaning standards and inspections
Effective deployment of cleaning operatives
Practical assignment**

Successful completion of a module will allow the candidate to progress onto the next module. If a candidate is not successful in a module a second attempt can be made.

All training will be delivered via an e-learning environment. It has been structured to achieve modules steadily at the candidate’s own pace up to a maximum of a 12 month period. Tutor support will be available throughout the course.

*Modules 3 and 7 require live assessments.

**Module 10 will require personal assignment completion and submission.

Course curriculum

1. About the Cleaning Supervisor's Certificate
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1. Introduction 1
2. Introduction 2
3. The Role Explained 1
4. The Role Explained 2
5. Leadership 1
6. Leadership 2
7. Problem Solving 1
8. Problem Solving 2
9. Critical thinking 1
10. Critical Thinking 2
11. Managing effectively 1
12. Managing Effectively 2
13. Test your knowledge
14. Role of a supervisor recap
15. Reference documents
1. Introduction
2. Course aims
3. Risk assessment
4. Risk assessment recap
5. Control of Substances Hazardous to Health (COSHH)
6. COSHH recap
7. Method statements
8. Method statements recap
9. Summary
10. Health & Safety Recap
11. Reference documents
1. Introduction
1. Welcome
2. Storage of equipment
3. Storage of equipment recap
4. Health and Safety compliance and considerations - Part 1
5. Health and Safety - Part 1 recap
6. Health and Safety compliance and considerations - Part 2
7. Health and Safety - Part 2 recap
8. Electrical Equipment safety checks
9. Electrical equipment safety checks recap
10. Manual equipment safety checks
11. Manual equipment safety checks recap
12. Chemical competency
13. Chemical competency recap
14. Next steps
15. Assessment demonstration
16. Test your knowledge
17. LTP Recap
18. Reference documents
1. Welcome
2. Storage of equipment
3. Health and Safety compliance
4. Health and Safety considerations
5. Recommended equipment
6. Method
7. Next steps
8. Assessment demonstration
9. Test your knowledge
10. BU2 Recap
11. Reference documents
1. Welcome
2. Storage of equipment
3. Health and Safety compliance
4. Recommended equipment
5. Method
6. Next steps
7. Assessment demonstration
8. Test your knowledge
9. BU3 Recap
10. Reference documents
1. Welcome
2. Storage of equipment
3. Health and Safety compliance
4. Health and Safety considerations
5. Recommended equipment
6. Method
7. Next steps
8. Assessment demonstration
9. Test your knowledge
10. BU5 Recap
11. Reference documents
1. Welcome
2. Storage of equipment
3. Health and Safety compliance
4. Health and Safety considerations
5. Recommended equipment
6. Method
7. Next steps
8. Assessment demonstration
9. Test your knowledge
10. BU6 Recap
11. Reference documents
1. Welcome
2. Storage of equipment
3. Health and Safety compliance
4. Health and Safety considerations
5. Recommended equipment
6. Method
7. Next steps
8. Assessment demonstration
9. Test your knowledge
10. BU10 Recap
11. Reference documents
1. Welcome
2. Storage of equipment
3. Health and Safety compliance
4. Health and Safety considerations
5. Recommended equipment
6. Method
7. Next steps
8. Assessment demonstration
9. Test your knowledge
10. BU12 Recap
11. Reference documents
1. Welcome
2. Storage of equipment
3. Health and Safety compliance
4. Health and Safety considerations
5. Recommended equipment
6. Method
7. Next steps
8. Assessment demonstration
9. Test your knowledge
10. AU5 Recap
11. Reference documents
1. Introduction
2. Course topics
3. What is cleaning?
4. Why do we clean?
5. Key concerns for cleaning
6. Soil types
7. Types of water
8. pH values - Part 1
9. pH values - Part 2
10. pH values - Part 3
11. pH values - Part 4
12. pH values - Part 5
13. pH values - Part 6
14. Products and how they work
15. Mechanical action
16. Training
17. Summary
18. Test your knowledge
19. Cleaning Science Recap
20. Reference documents
1. Introduction
2. Course topics
3. What is cross contamination
4. What is cross contamination recap
5. Hand hygiene
6. Hand hygiene recap
7. Cleaning procedures
8. Cleaning procedures recap
9. Colour-coding
10. Colour-coding recap
11. The benefits of microfibre
12. The benefits of microfibre recap
13. Personal Protective Equipment (PPE)
14. Personal Protective Equipment (PPE) recap
15. Other considerations
16. Other considerations recap
17. Outbreak decontamination procedure
18. Test your knowledge
19. Control of Cross Contamination Recap
20. Reference documents
1. Introduction
2. HR policies
3. Recruitment, training and development
4. Managing absenteeism, poor performance and conflict
5. Managing competence and capability within your team
6. The importance of customer service
7. Knowledge and respect
8. Communicate, listen and be responsive
9. Test your knowledge
10. HR & Customer Service Recap
1. Introduction
2. Course curriculum
3. Practical exercise introduction
4. Practical exercise
5. The benefits of training
6. The training cycle
7. Learning retention
8. Training styles
9. The trainee
10. The trainer
11. Trainer behaviour
12. Overcoming objections
13. Effective questions and answers
14. Practical exercise review
15. The environment
16. The equipment
17. Training aids and support material
18. Training delivery
19. Assessing feedback
20. Course summary
21. Next steps
22. Test your knowledge
23. Training Recap
24. Reference documents
1. Introduction
2. Course aims
3. What is a cleaning inspection?
4. Practical exercise inspection sheet
5. Practical exercise
6. Perception
7. Soil and dirt
8. Cleaning fault type definitions
9. Identify the fault type answer sheet
10. Identify the fault type quiz
11. Identify the fault type quiz answers
12. Practical exercise
13. How do we inspect?
14. Element definitions
15. Practical exercise
16. Record your findings
17. Summary
18. Test your knowledge
19. Cleaning Standards & Inspections Recap
20. Reference documents
1. Introduction
2. Course curriclum
3. Practical exercise - Part 1
4. Practical exercise - Part 2
5. Clarification of measurements - 1
6. ABC Technologies Room Breakdown
7. Site plan practical exercise - 1
8. Clarification of measurements - 2
9. Site plan exercise - 1 - results
10. Site plan practical exercise - 2
11. Site plan exercise - 2 - results
12. Specification documents
13. Specifications
14. Specification practical exercise
15. Specification practical exercise - answers
16. Which specification?
17. Productivity
18. Productivity table
19. Productivity practical exercise
20. Productivity practical exercise - results
21. Additional considerations
22. The building size
23. Density
24. The building attributes
25. The process
26. The people
27. The tools
28. Supervision
29. Additional considerations practical exercise
30. Compound Room Rate calculator
31. Summary
32. Test your knowledge
33. Deployment of cleaning operatives and machinery recap
34. Reference documents
1. Assignment

About this course

£1,200.00
251 lessons
9 hours of video content

Frequently Asked Questions

1. Can a candidate take a single module?

No this is a complete course, certain of the modules are available in a stand-alone format, enrolment on the course means completion of all modules.
2. If a candidate has completed a standalone Cleanlogic™ course previously, do they have to undertake it again?

Yes, as enhanced knowledge and assignments will be built into these modules that are not present in the standalone course/workshop, it may mean it is easier/quicker to proceed through the module.
3. Do modules have to be taken in order?

Yes, there is an operational logic to the order that builds knowledge.
4. Is Approved Prior Learning considered?

The only module that considers prior learning is the Practical Skills module as these will have been previously assessed by BICSc. Any other module will have had no prior assessment, just attendance on a course, there is a requirement of assessment for each module.
5. Can assessments for the skills and Accredited Trainer be done remotely?

Yes, but it would be our preference for these to be done face to face to allow the candidate more tutor time and practical advice.
6. What is the price per module?

The modules are not available individually it is a complete course price only.

What our students have to say

SIMPLY OUTSTANDING!

Esuma Mathias

This is the most educative course in the industry right now. I must say that I enjoyed every slide, video demonstration and assessments. A big thank you to a...

This is the most educative course in the industry right now. I must say that I enjoyed every slide, video demonstration and assessments. A big thank you to all the BICSc family for setting up such a palatiform. I started and completed the course in 3 months cuz it was so addictive. I put in the work and today I can smile... Please if you are still contemplating whether or not you should take the course, please I am here to encourage you to go for it! Good luck and congrats in advance!!!!

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Exceptional training course.

Simon Rooney

This is a high-class course that I found really informative and useful. It is full of practical training that teaches a wide range of cleaning skills, health...

This is a high-class course that I found really informative and useful. It is full of practical training that teaches a wide range of cleaning skills, health and safety competence, managing staff and how to calculate work rates and work loads for tendering among a number of other proficiencies required for the role of Cleaning Supervisor. It has a broad range of theoretical and vocational lessons that were diverse, comprehensive and engaging. Overall I would highly recommend this course for anyone interested in becoming a Cleaning Supervisor or anyone who already holds this position but is looking to enhance their cleaning and supervisory knowledge.

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Excellent time with marvellous people

Artur Rynkiewicz

BICSc Cleaning Supervisor's training wasn't easy and took 6 months to complete but it was worth it. All the knowledge I have received and all support I was g...

BICSc Cleaning Supervisor's training wasn't easy and took 6 months to complete but it was worth it. All the knowledge I have received and all support I was given is priceless. As a CBRE Facilities Supervisor working on Airbus Filton contract I need stand up every day on highest possible level to deliver the best service. BICSc training refreshed my memory and lifted up my skills and CV at the same time. Thank you all for your support. I really appreciate it.

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Excellent course!

Edina Potor

It's a great course for everyone who is or would like to be a Cleaning Supervisor. Very informative and eye-opening. You definitely learn all the skills that...

It's a great course for everyone who is or would like to be a Cleaning Supervisor. Very informative and eye-opening. You definitely learn all the skills that you need for running a Cleaning team or your own cleaning business. Highly recommended.

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The Role of a Supervisor

Sunny Chukwu

This has provided me with a greater understanding about the role of a Supervisor.

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